Core Responsibilities

The KYC Specialist will conduct onboarding and ongoing customer due diligence processes, reviewing and validating user documentation for individual users to ensure compliance with fraud and compliance policies. They are also responsible for resolving customer support issues and assessing various elements of the KYC Profile, escalating risks as necessary.

Requirements

Candidates must possess proven fluency in English, Portuguese, and Spanish, and currently reside in Mexico, Argentina, or Brazil. Essential requirements include experience in customer support or account executive roles, strong multitasking and attention to detail, and proficiency in identifying AML risks using KYC policy concepts.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

Remote