Stone - Linkedin

Analista de Relacionamento com o Cliente | Rio de Janeiro/RJ

Stone - Linkedin

What You'll Do

Provide post-sale customer support through various communication channels including email, chat, WhatsApp, and phone. Ensure effective solutions and excellent service to clients, focusing on enhancing their experience. Meet quality and efficiency metrics to continuously improve customer service.

What We're Looking For

Bachelor's degree in progress or completed. Minimum of 1 year of experience in customer relationship roles. Proficiency in Office and/or Google Workspace. Strong problem-solving skills and ability to prioritize multiple tasks.

What We Offer

The position offers a hybrid work model based in Rio de Janeiro, with a standard 8-hour workday and a 1-hour break. The role may require weekend work.

Additional Information

Experience Level

Mid-Level

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Hybrid