Risk Team Lead, User Policy Operations

Lead and coach a team of associates conducting Terms of Service evaluations and risk assessments on complex users. Manage your team through complex risk situations and foster a sense of urgency on strategic user cases. Support and coach your team in conducting thorough investigations of merchant accounts and help scale operations by identifying process improvements.

A minimum of 6+ years of experience in risk operations or policy/supportability operations. Experience coaching/leading operations teams and managing performance. Excellent written and verbal communication skills in both English and Spanish.