Foundever

Moravia Customer Service Representative (On-Site)

Foundever

What You'll Do

Identify problems and search for solutions to offer answers to customer inquiries using the given communication channels. Document customer requests accurately in the database and follow up on issues until resolved. Communicate with team members and coaches regarding problems and solutions.

What We're Looking For

Fluent in verbal and written English with a high proficiency level (85%). Must be able to work on-site in the Moravia Building. High School Diploma required and candidates must be 18 years old or above. Previous customer service experience in BPO industries is necessary.

What We Offer

The company offers medical services, educational reimbursement, cafeteria services, free parking, and performance bonuses.

Additional Information

Experience Level

Junior

Job Language

English

Employment Type

Full-time

Work Mode

On-site