Supervisor de Servicios

Supervise the compliance of operational processes of the assigned team according to quality standards to achieve established indicators. Direct and coordinate operations in the assigned business area to meet contractual service levels (SLA). Interact with clients and suppliers to find solutions to network performance issues. Analyze and consolidate customer service interactions for evaluating worked hours and staff productivity.

Bachelor's degree completed. 3-5 years of general experience fulfilling functions and applying technical knowledge. Two years of experience in solving multidimensional problems.

We offer work flexibility promoting a balance between personal and professional life. Continuous professional development and evolution of your skills according to your interests. A collaborative, diverse, and innovative environment that fosters teamwork.