Analista III - Gerencia de Experiencia y Servicio Empresas y Gobierno - Bancoagricola
Grupo BancolombiaWhat You'll Do
Receive, distribute, manage, register, and notify the resolution of post-sale requirements related to customer relationships. Analyze and document customer requirements based on service policies and external regulations. Resolve inquiries, complaints, and requests according to delegation levels to ensure a good customer experience.
What We're Looking For
Bachelor's degree in Business Administration, Business, or Industrial Engineering. Intermediate to advanced English proficiency. Experience in customer service and banking operations, with strong analytical skills and advanced knowledge of Microsoft Excel.
Key Skills & Technologies
Additional Information
Experience Level
Senior
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site