Assistente de Serviços B2B (Afirmativa para pessoas com deficiência)

Attend and respond to requests from Nestlé Professional customers seeking technical support for beverage machines. Diagnose problems and propose immediate solutions when possible to ensure customer satisfaction. If issues cannot be resolved on the first contact, open technical tickets and ensure necessary information is accurately collected and recorded.

High school diploma required; a degree in Administration, Nutrition, Marketing, or Advertising is a plus. Previous experience in customer service, preferably in technical support. Strong verbal and written communication skills, problem-solving abilities, and familiarity with Office systems and digital communication tools.

The position offers a hybrid work arrangement in Ribeirão Preto, SP, with a commercial shift that includes Saturday shifts. The company promotes a diverse and inclusive environment focused on improving the quality of life of its employees.