What You'll Do
Attend escalated calls from N1, considering priority, impact, and urgency. Diagnose and solve hardware, software, operating systems, and peripheral issues. Perform preventive maintenance and repairs on IT equipment, and support video conferencing services.
What We're Looking For
Currently pursuing a higher education degree in Technology. Experience in technical support in Information Technology, preferably in Level 2 support and on-site assistance.
What We Offer
The company offers a meal allowance or meal voucher, discounts on courses and universities, access to an online learning platform, mentoring, medical and dental assistance, and a benefits club for discounts.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site