Core Responsibilities

The role involves managing customer service inquiries and regulatory channels, addressing complaints and requests from clients. Responsibilities include tracking requests, responding to complaints, and identifying root causes for improvements.

Requirements

Candidates should be pursuing higher education, preferably in Administration or Law, and possess knowledge of Office Suite. Strong communication, writing skills, adaptability, and problem-solving abilities are essential.

Additional Information

Experience Level

0-2

Job Language

Portuguese

Work Mode

On-site