Core Responsibilities

The role involves receiving, investigating, and responding to compliance-related consumer communications, including disputes and agency complaints, while ensuring adherence to company policy and regulations. Responsibilities also include tracking correspondence, maintaining compliance records, preparing reports, and assisting with credit reporting disputes.

Requirements

Candidates must possess proficient computer skills, including Microsoft products, and the ability to learn new software, along with strong professional communication and collaboration skills across departments. Essential attributes include good judgment, the ability to make independent decisions, meet deadlines, and apply problem-solving and critical-thinking skills.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

Hybrid