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Discover companies hiring across Latin America
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CommandLink is a technology company based in Bothell, Washington, that specializes in unified software-defined network and communication infrastructure solutions for enterprises. The company offers a comprehensive SaaS platform that integrates network connectivity, security, and communications management into one cohesive system. Their core services include SD-WAN for optimizing application performance, internet access management, and bandwidth management. In terms of security, CommandLink provides solutions like SD-Security, Managed Detection and Response, and Secure Access Service Edge. For communications, they offer Unified Communications as a Service and Contact Center as a Service, along with collaboration tools. The company also features an IT Service Management platform and professional services for consulting and deployment support. CommandLink primarily serves enterprise and mid-market customers with complex networking needs, ensuring high availability and integrated support. With a dedicated team of certified engineers, they focus on delivering reliable and efficient solutions to help businesses manage their critical IT infrastructure.
Genesys is a global leader in AI-powered customer experience (CX) and cloud contact center solutions, founded in 1990 in San Francisco, California. The company has a rich history of innovation, including the introduction of the first digital channels in 1998, the first cloud contact center in 2009, and the first AI-powered applications suite in 2019. Genesys supports over 70 billion customer experiences annually for more than 8,000 customers across 100 countries, employing over 6,000 people worldwide. The company offers a suite of cloud-native, AI-powered tools designed for omnichannel contact centers and CX orchestration. Key products include Genesys Cloud, a pioneering cloud-native contact center platform, and multicloud CX solutions that facilitate seamless interactions across various channels. Genesys also provides professional services such as onboarding, training, and strategic consulting to enhance customer experience outcomes. With a commitment to sustainability and inclusion, Genesys focuses on creating better business outcomes through empathy-driven technology and personalized customer interactions.
Vonage is a global leader in cloud-based communications, founded in 2001. Initially a pioneer in consumer Voice over Internet Protocol (VoIP) services, the company has evolved into a comprehensive provider of business communications platforms. Its offerings include unified communications as a service (UCaaS), contact center as a service (CCaaS), and communications platform as a service (CPaaS). Headquartered in Holmdel, New Jersey, Vonage employs over 2,000 people and serves more than 100,000 businesses worldwide. The company launched its Internet-based telephone service in 2002, targeting residential customers with affordable VoIP subscriptions. Over the years, Vonage has made significant advancements, including innovations like visual voicemail and unlimited international calling plans. Through strategic acquisitions, Vonage has transformed into a business-focused cloud communications provider, generating $1.24 billion in revenue in 2020. Its platform supports a wide range of sectors, including healthcare, finance, education, and retail, and offers scalable APIs for developers to create custom communications solutions.