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Discover companies hiring across Latin America
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Discover companies hiring across Latin America
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SupportYourApp is a global provider of outsourced customer support services, founded in 2010 in Kyiv, Ukraine, and now based in Wilmington, Delaware. The company employs around 1,200 people and serves innovative tech firms in software, hardware, and related sectors across more than 30 countries. With a focus on high-quality service, SupportYourApp limits new client onboarding to two per month and operates 24/7, offering support in over 60 languages. The company provides comprehensive inbound, outbound, and back-office customer support tailored to business needs. Key services include AI-powered automation for routine inquiries, custom team training, and flexible support options. SupportYourApp also integrates AI customer service agents to enhance efficiency and manage high volumes of inquiries. The company has successfully partnered with notable clients such as Calm, MacPaw, Here, Glovo, and Mastercard, demonstrating its capability to support a diverse range of businesses from startups to large corporations.
RD Station is a Brazilian technology company founded in 2011, based in Florianópolis. It specializes in a cloud-based platform that offers marketing automation, CRM, and sales tools designed for small and medium-sized businesses (SMBs). The company aims to help these businesses attract, nurture, and convert leads while driving growth through digital marketing strategies. The platform includes a range of features such as marketing automation tools, a cloud-based CRM, content and campaign management tools, and analytics for performance tracking. RD Station also provides integrations with third-party applications and offers support in multiple languages. With a focus on education and community engagement, the company hosts events like the RD Summit and provides resources through RD University. RD Station has established itself as a leading provider in Latin America, with a strong commitment to helping SMBs and marketing agencies achieve measurable results.
NeoWork is a business process outsourcing (BPO) company founded in 2017 and based in Miami, Florida. With teams in Colombia and the Philippines, it specializes in offshoring, nearshoring, and outsourcing to support high-growth startups and businesses in scaling their operations through global talent. The company was established by Joshua Eidelman, who aimed to address challenges in traditional BPOs, such as high turnover and management issues. NeoWork operates fully remotely and emphasizes a startup culture, prioritizing mental health and personal growth for its employees. It boasts high retention rates of 92-94%, significantly above the industry average. The company offers flexible outsourcing services across various areas, including customer support, sales, technical support, and creative design. NeoWork serves a range of industries, including healthcare and technology, partnering with disruptive brands and early-stage startups to help them scale efficiently.
Assurant, Inc. is a global protection company listed on the Fortune 500, dedicated to safeguarding connected devices, homes, and automobiles. With a presence in 21 countries and a workforce of over 14,000 employees, Assurant protects around 325 million consumers worldwide. The company has a rich history dating back to 1892 and has evolved through various acquisitions and strategic focuses, particularly in high-growth areas like housing and connected devices. Assurant offers a range of services, including risk management, insurance, warranties, and customer support. Its offerings encompass protective warranties and insurance for vehicles, device protection and trade-in programs for mobile devices, and specialty property/casualty insurance for housing. The company emphasizes data-driven solutions and innovation, aiming to enhance customer experiences in a connected world. Assurant has received numerous accolades for its workplace culture and ethical practices, reflecting its commitment to delivering premium services and fostering loyalty among its clients.
Bidcom is an Argentine e-commerce company with over 12 years of experience in the online sale of technology products, household appliances, and everyday items. It is recognized as a leader in the tech industry and operates nationwide, offering free shipping and insured deliveries. Bidcom has achieved Mercado Líder Platinum status on Mercado Libre, reflecting high customer satisfaction ratings. The company provides a diverse catalog that includes tech gadgets, home appliances, sports gear, health devices, business equipment, and products for babies and children. Bidcom features well-known brands like Gadnic, offering items such as diagnostic tools, backpacks, and safety alarms. Customers benefit from fixed installment payment options, promotions, and comprehensive customer support, including technical assistance and order tracking.
Horatio is a business process outsourcing (BPO) company that specializes in customer support and experience services for innovative brands. Founded in 2018 by three Columbia Business School classmates, the company has grown rapidly and now employs around 3,000 skilled professionals across offices in the Dominican Republic, Colombia, New York, and Miami. Horatio combines technology with personalized service to help businesses scale while maintaining their brand identity. The company offers omnichannel customer support across various communication platforms, including SMS, calls, email, and social media. Its tailored solutions cater to several industries, such as e-commerce, healthcare, SaaS, tech, hospitality, and gaming. Horatio is known for its commitment to quality, achieving a 98% quality assurance rate, and providing comprehensive support structures that include trainers and customer success managers. With a focus on employee wellbeing and professional development, Horatio maintains a low employee turnover rate, ensuring high levels of satisfaction and service continuity for its clients.
Tenpo is a digital financial account provider based in Chile, offering a secure and personalized platform for various banking services. Users can manage payments, deposits, transfers, and cash withdrawals without balance limits through a mobile app. The platform emphasizes user control over finances, featuring encrypted data and AI-powered identity verification. Customer support is available 24/7 via chat or phone. Tenpo provides a range of financial tools, including Mastercard-branded prepaid debit and credit cards. The prepaid card allows for purchases at numerous merchants and ATM withdrawals without commission costs. The credit card offers spending control with options for interest-free installments and access to exclusive discounts. Additionally, Tenpo facilitates international money transfers to several countries with low commissions and real-time tracking. The platform is registered with Chile's CMF for payment cards, ensuring compliance and security for its users.
Python-based BPM
Dialpad is a cloud communications company based in San Francisco, founded in 2011 by Craig Walker and Brian Peterson. The company offers a unified business communications platform that integrates calling, messaging, meetings, and customer support, all powered by advanced AI technology. Dialpad's platform includes features like real-time transcription, sentiment analysis, and analytics, making it easy for teams to communicate and collaborate effectively. The company has a strong history in internet telephony, with its founders previously involved in notable ventures such as Dialpad Communications and Google Voice. Dialpad serves over 3,000 customers, focusing on mid-market businesses and providing support through various initiatives like Dialpad for Startups and Dialpad for Good. With a mission to enhance collaboration through innovative products, Dialpad has gained recognition for its AI leadership in the communications space.
ElevenLabs is an AI audio research and deployment company founded in 2022, specializing in ultra-realistic speech synthesis, voice cloning, and conversational AI tools. Co-founded by Piotr Dąbkowski and Mati Staniszewski, the company aims to create human-like voices for various applications, including media, entertainment, education, and customer service. With a global presence, ElevenLabs supports over 70 languages and focuses on delivering high-quality, context-aware audio that captures nuances like emotion, intonation, and accents. The company offers a range of AI-powered tools, including a text-to-speech engine for generating lifelike speech, voice cloning for personalized character development, and a conversational AI platform for interactive voice agents. Additional services include a translation and dubbing studio, a speech-to-text tool, and a voice isolator for enhancing audio quality. ElevenLabs serves a diverse clientele, including enterprises, developers, and creators, and has established partnerships with notable organizations in various sectors.
Engageware is an AI-powered customer engagement platform tailored for regulated industries. Founded in 1999 and based in Tewksbury, Massachusetts, the company has become a leader in its field, serving 25% of the top banks and facilitating 3 billion customer interactions across over 600 organizations in more than 20 countries. The platform features three main components: AI Customer Agents that automate conversations with a high resolution capability, Appointment Management that efficiently converts customer intent into booked appointments, and Knowledge Management that provides quick, compliant answers to inquiries. Engageware focuses on industries where security and compliance are paramount, including banking, healthcare, and government sectors. The company is led by CEO Dan O'Malley and a team of experienced executives dedicated to delivering effective customer engagement solutions.
FP Markets, founded in 2005 in Sydney, Australia, is a global forex and CFD broker that provides access to over 10,000 instruments across seven asset classes, including forex, equities, cryptocurrencies, commodities, indices, ETFs, bonds, and futures. The company is known for its transparent and cost-effective trading environment, offering tight spreads from 0.0 pips, leverage up to 500:1, and rapid execution. With a daily trading volume exceeding $1 billion, FP Markets serves clients in over 80 countries. The broker operates under a hybrid market maker/ECN model with No Dealing Desk execution, ensuring conflict-free trades. It is multi-regulated by several authorities, including ASIC and CySEC, and emphasizes client fund security through segregation in top-tier banks. FP Markets offers various trading platforms, including MT4, MT5, and cTrader, along with features like VPS hosting, copy trading, and extensive educational resources. With a strong focus on customer support, the company provides personalized assistance 24/7.
Genesis Management LLC operates as Genesis BPO, an AI-enhanced business process outsourcing provider. The company focuses on combining human expertise with automation to help clients scale their operations efficiently. Genesis BPO partners with organizations looking to transform their business processes through intelligent process outsourcing, integrating AI technologies with trained teams to enhance speed, accuracy, and cost efficiency. The services offered by Genesis BPO encompass various business process outsourcing functions, including customer support and operations support. The company emphasizes security and data protection in its service delivery, ensuring that client and customer data is safeguarded. Genesis BPO aims to streamline workflows using AI automation while maintaining human involvement, allowing clients to scale quickly without the need for large in-house teams. The firm is dedicated to process transformation, redesigning workflows with technology and expert staff to modernize operations.
Llamapixel is a rapidly growing customer support company specializing in iGaming. We operate in dynamic digital environments where speed, accuracy, and empathy are essential. Our new Support Center for Latin America, in Lima, offers 24/7 customer support via chat and email to Spanish-speaking gamers in over 10 Latin American countries. We combine robust processes with intelligent technology to deliver consistent, high-quality experiences to our customers. We work in an international environment, driven by modern tools such as Zendesk Omnichannel+QA+WFM, Google Workspace, Microsoft Workspace, advanced AI tools for internal support, and collaborative communication platforms. At Llamapixel, we act quickly, think globally, and build teams that grow together.
One World Global Services LLC (OWGS) is a provider of multilingual customer support outsourcing and interpretation services. Founded around 2015 and based in Santa Ana, the company employs between 201 and 500 staff, including over 3,000 representatives. OWGS specializes in facilitating communication for Limited English Proficient individuals across various industries, including healthcare, legal, education, eCommerce, hospitality, and community services. The company offers a range of services, including in-person, over-the-phone, and video remote interpreting to ensure clear communication. They provide 24/7 multilingual customer support in over 300 languages, acting as an extension of client teams. OWGS emphasizes cultural authenticity and positive interactions to build customer loyalty and trust. With a client base of over 1,500, the company focuses on relationship building and accessibility, positioning itself as a leader in multilingual customer solutions.
Retorna is an international money transfer platform based in Santiago, Chile. It provides a secure and efficient way for users to send money across multiple countries, primarily targeting the migrant community and individuals supporting loved ones abroad. With a small team of fewer than 25 employees, Retorna focuses on financial inclusion and empowerment, aiming to eliminate financial barriers and expand opportunities for its users. The platform offers a mobile app and web interface for direct money transfers, as well as API integration for businesses to manage bulk payments. It features a B2B portal for corporate clients handling invoices and payroll. Retorna supports transfers from Chile, Colombia, Argentina, and Peru to various destinations, including Venezuela, the USA, and Spain. Key features include fast transfer speeds, competitive rates, low minimum transfer amounts, and 24/7 customer support via WhatsApp. The platform also utilizes blockchain technology for payments and currency conversion.
Volga Partners is a technology services company based in Kirkland, Washington, specializing in Artificial Intelligence, Machine Learning, software development, testing, product localization, and customer support. With a team of over 1,000 professionals operating in more than 100 countries, Volga Partners delivers a wide range of technology solutions tailored to meet diverse business needs. The company excels in managing large-scale AI and ML projects, focusing on high-quality training data and data annotation. In addition to software development and IT services, Volga offers business process outsourcing, quality assurance, and customer support. Their service delivery model includes onsite, onshore, and offshore solutions, allowing clients to enhance their internal teams while optimizing costs and processes. Volga Partners is recognized for its commitment to quality and diversity, holding several certifications, including WBENC, WOSB, NMSDC, ISO 27001, and ISO 42001. The company employs between 250-499 people and has reported revenue of $16.3 million.
以星物流(中国)有限公司 is a logistics and supply chain company based out of 上海市黄浦区西藏中路268号来福士广场1202、1203、1204、1208室, 上海市, 上海市, China.
Adaptive Teams is a recruitment and talent scaling company that assists fast-growing businesses in building and expanding their teams. Founded by Nate Ginsburg, the company focuses on proactive sourcing, pre-screening, and hands-on management to streamline the hiring process. By eliminating traditional hiring fees and delays, Adaptive Teams provides a cost-effective solution for accessing qualified talent. The company supports the entire employee lifecycle, from sourcing to ongoing performance management, HR coordination, payroll, and compliance. Their approach combines AI for technical validation with dedicated human recruitment teams. Services include proactive candidate sourcing and screening, recruitment management, and post-hiring support to ensure smooth onboarding and long-term success. Adaptive Teams emphasizes creativity, collaboration, and professional growth, fostering strong global communities and meaningful connections across various industries.
Afni, Inc. is a global business process outsourcing (BPO) company with nearly 90 years of experience in providing customer engagement solutions throughout the customer lifecycle. With a workforce of over 10,000 employees, Afni operates in the United States, the Philippines, and Mexico, offering scalable and flexible services to meet client needs. The company specializes in various areas, including property and casualty (P&C) insurance services, customer support services, and flexible staffing solutions through its Afni@Home program. Afni partners with businesses across multiple industries, such as insurance, financial services, telecommunications, healthcare, fitness, and media. The company's philosophy, 'Better Begins Here,' reflects its commitment to fostering a supportive work environment and investing in local communities.