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Discover companies hiring across Latin America
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Discover companies hiring across Latin America
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Conduent is a global business process outsourcing (BPO) company that specializes in technology-led solutions for transaction processing, automation, analytics, and enhancing customer experiences. Established on January 3, 2017, as a spin-off from Xerox, Conduent is headquartered in Florham Park, New Jersey, and operates in over 20 countries with a workforce of approximately 28,918 to 60,000 associates. The company focuses on high-volume, compliance-heavy processing across various sectors, including government, healthcare, transportation, and commercial industries. Conduent manages billions of secure transactions annually, including significant amounts in government payments and customer service interactions. Its key offerings include AI and automation solutions, customer experience enhancements, transaction processing, and specialized services for healthcare and government clients. Conduent is committed to driving efficiency, reducing costs, and improving experiences for its clients and their constituents.
CloudWalk, Inc. is a Brazil-based global payment network founded in 2013 and headquartered in São Paulo. The company utilizes advanced technologies like artificial intelligence and blockchain to enhance the financial and payment industry, focusing on small and medium-sized enterprise (SME) merchants. CloudWalk's mission is to democratize finance by providing inclusive and innovative payment solutions that empower entrepreneurs and create a fair payment ecosystem. The company offers products such as InfinitePay and JIM, which facilitate seamless and instant payments, enhancing customer engagement for merchants. Additionally, CloudWalk developed STRATUS, a high-performance blockchain designed for global payment networks, capable of processing up to 1,800 transactions per second. Their platform supports efficient transactions, helping SMEs improve their sales and profitability. CloudWalk has raised approximately $370 million in funding and employs over 300 people, generating around $67.8 million in revenue. The leadership team includes co-founders Luis Silva, Bruno Freitas, and Thiago Scalone, who guide the company's strategy and operations.
Critical Mass is a full-service digital experience design and marketing agency based in Calgary, Canada. Founded in 1996, the agency specializes in creating connected brand experiences through technology, design, and a strong focus on customer needs. With a workforce of approximately 1,100 to 1,900 employees across 10 to 14 global offices, Critical Mass is majority-owned by Omnicom Group Inc. The agency offers a wide range of digital capabilities, including creative and brand services, experience design, digital transformation, and innovation. Their expertise encompasses digital brand identity, user experience design, e-commerce solutions, and the integration of marketing technologies. Critical Mass is known for its work with major brands, delivering award-winning projects that highlight their commitment to authentic storytelling and innovative digital solutions.
Percepta LLC is a global customer experience organization focused on the automotive and mobility sectors. Established as a joint venture between TTEC and Ford Motor Company, it has been operating for 25 years and provides comprehensive CX support across 13 countries and 60 markets. The company specializes in serving mass-market and luxury automotive brands, OEMs, dealers, and fleet solutions, with a strong emphasis on electric vehicles, telematics, and emerging mobility technologies. Percepta offers a wide range of services, including customer care and support, digital and omnichannel engagement, back-office operations, and optimization for growth. Their approach combines expert agent training with advanced technologies like AI to enhance customer interactions and satisfaction. With a global workforce of 1,000 to 4,999 employees, Percepta is dedicated to building loyalty and improving operational efficiency for its clients in the automotive industry.
TTEC Holdings, Inc., headquartered in Austin, Texas, is a global leader in customer experience (CX) technology and services, with over 40 years of expertise. The company operates through two main segments: TTEC Digital and TTEC Engage. TTEC Digital focuses on building modern CX infrastructure using technology-driven solutions, while TTEC Engage provides AI-enabled front-line services, including customer engagement and tech support. TTEC specializes in designing and managing digital CX solutions that integrate AI, advanced analytics, and human empathy. With operations in 21 countries, it serves a diverse clientele across various industries, including healthcare and financial services. The company emphasizes operational efficiency and personalization, offering a comprehensive suite of services such as AI automation, contact center solutions, customer management, and strategy analytics. TTEC is committed to enhancing customer satisfaction and fostering lasting relationships through its innovative approach to customer interactions.
Arena is an AI-powered platform that helps businesses build, engage, and monetize online communities through their websites or apps. It focuses on real-time interactions and personalization, offering tools that enhance customer engagement and retention across various industries, including media, gaming, e-commerce, and events. The platform provides a range of embeddable tools designed for interactive experiences. Key offerings include Arena Live Chat for real-time messaging and customer support, Arena Live Blog for delivering updates, and a Customer Data Platform (CDP) for building user profiles and enabling data-driven marketing. Arena also features AI-powered tools for personalized content delivery and product recommendations, along with community engagement tools like polls and quizzes. The platform is scalable and supports seamless integration into existing websites and apps, helping businesses turn visitors into loyal customers.
Diebold Nixdorf, Incorporated is a global leader in connected commerce solutions for the financial and retail sectors. Founded in 1859 in Cincinnati, Ohio, the company has a rich history that began with manufacturing safes and bank vaults. Over the years, it has evolved to become the largest U.S. ATM provider and a significant player in the global market, particularly after its merger with Germany's Wincor Nixdorf in 2016. The company offers an integrated portfolio of hardware, software, and services designed for financial institutions and retailers. Its products include ATMs, bank vaults, security equipment, and retail systems. Diebold Nixdorf also provides software solutions for transaction management, security, and data analytics, along with professional services such as consulting and maintenance. With a focus on 'Connected Commerce,' the company enables seamless interactions between physical and digital environments, serving nearly all of the world's top 100 financial institutions and many of the top global retailers.
Podium is a private SaaS technology company based in Lehi, Utah, founded in 2014. Originally named RepDrive, it rebranded in 2015. The company offers an AI-powered platform designed for local and small businesses to improve their online reputation, streamline customer interactions, and boost sales. Podium centralizes customer communications from various channels into a unified inbox, automating lead capture, nurturing, and follow-ups around the clock. The platform serves over 100,000 businesses across various industries, including automotive, home services, healthcare, retail, and professional services. Podium operates on a subscription model with different tiers, providing features such as communication management, reputation and review management, marketing tools, payment processing, and analytics. Its AI-driven tools enhance customer engagement and drive business growth, making it a valuable resource for small and local businesses looking to optimize their customer journey.
Product Hackers is a growth agency founded in 2017, dedicated to driving sustainable and scalable growth for companies and digital products. The agency employs over 100 experts in growth, development, and product management, utilizing a scientific approach called SOLID Growth. This method focuses on data-driven experimentation across the AARRR funnel-Acquisition, Activation, Retention, Revenue, and Referral-to optimize business decisions for long-term profitability. The company offers a range of services, including growth hacking and experimentation, funnel optimization, marketing automation, consulting, and education. They provide clients with tools like the Product Hackers Canvas, which helps in creating growth strategies and analyzing user interactions. Product Hackers also hosts events such as the Product Hackers Conference, featuring industry leaders and training opportunities for growth professionals. With a track record of collaborating with over 60 brands, Product Hackers has achieved significant results, enhancing user experiences and driving revenue growth for its clients.
Allego is an AI-powered sales and revenue enablement platform designed to enhance performance for revenue teams in complex B2B environments. Founded over 12 years ago by Yuchun Lee and Mark Magnacca, Allego operates independently and focuses on long-term customer success. The platform has supported millions of professionals in learning and collaboration, achieving a 4.7/5 rating on Glassdoor. The Allego GO platform integrates various capabilities into a single app tailored for hybrid work. It offers modern onboarding, skill development, and sales coaching experiences, along with AI-driven content management and conversation intelligence. Features include personalized digital sales rooms for engaging buyer experiences and tools for analyzing customer interactions to improve sales strategies. Allego serves a range of industries, including financial services, life sciences, technology, and manufacturing, helping organizations maximize revenue through effective training and content management.
Clip is a prominent fintech company based in Mexico City, founded in 2012 by Adolfo Babatz. It specializes in digital payments and financial technology solutions for small and medium-sized businesses (SMBs) across Mexico. As the largest digital payments platform in the country, Clip plays a vital role in enhancing financial inclusion and driving digital transformation. The company offers a wide range of hardware and software solutions, including payment terminals like the Clip Ultra, which supports various digital payment methods and provides next-day deposits. Clip also features a digital payment platform that simplifies credit and debit card transactions, along with financial services tailored to help SMBs manage cash flow and grow. Its software tools assist businesses in managing sales, inventory, and customer interactions, improving operational efficiency. Clip is recognized as a leader in Mexico's fintech ecosystem, having achieved significant brand value and funding. The company is dedicated to empowering SMBs, enabling them to participate in the digital economy and contributing to broader economic development in the region.
AI-powered customer service for startups
Effective and accessible online live education.
D·engage is a customer experience management company based in London, England, founded in 2018. The company provides a data-centric marketing automation platform designed to create personalized, omni-channel customer engagement campaigns. D·engage focuses on enhancing how businesses connect with their customers through intelligent and scalable marketing technology. The company offers a comprehensive customer experience data platform that includes marketing automation, customer data management, advanced segmentation, journey orchestration, and analytics. Key features support omni-channel campaign design across various platforms such as email, SMS, and mobile app marketing. D·engage emphasizes user-friendliness and robust automation, enabling businesses to manage customer interactions effectively and improve retention and conversions. Its mission is to make advanced marketing tools accessible to all businesses, prioritizing customer satisfaction and innovation.
Engageware is an AI-powered customer engagement platform tailored for regulated industries. Founded in 1999 and based in Tewksbury, Massachusetts, the company has become a leader in its field, serving 25% of the top banks and facilitating 3 billion customer interactions across over 600 organizations in more than 20 countries. The platform features three main components: AI Customer Agents that automate conversations with a high resolution capability, Appointment Management that efficiently converts customer intent into booked appointments, and Knowledge Management that provides quick, compliant answers to inquiries. Engageware focuses on industries where security and compliance are paramount, including banking, healthcare, and government sectors. The company is led by CEO Dan O'Malley and a team of experienced executives dedicated to delivering effective customer engagement solutions.
Everise is a global business process outsourcing (BPO) and customer experience (CX) management company. It combines human expertise with AI-driven technology to provide omnichannel support and operational services, particularly in regulated industries. With nearly 3,250 clients, including leading global brands, Everise offers scalable solutions in customer care, tech support, and back-office operations across six strategic geographic regions, with key delivery centers in the Philippines and India. The company focuses on creating meaningful customer connections through technology-enabled solutions. Everise emphasizes a people-first culture and has received multiple awards for its human resources initiatives. Its services include customer experience management, tech support, digital operations, and managed services, all designed to enhance efficiency and compliance. Everise also utilizes its proprietary platforms, such as exage and EverAI, to drive digital transformation and improve customer interactions. With over 15 years of experience, Everise is committed to innovation and excellence in the BPO and CX sectors.
Front is an AI-powered customer operations platform based in San Francisco, California. Founded in 2014, it centralizes and streamlines customer communications for over 9,000 organizations across various industries. The platform combines the efficiency of a help desk with the familiarity of email, enabling teams to deliver exceptional customer service through collaboration and automation. Front offers a suite of tools that unify customer interactions across channels like email, SMS, WhatsApp, and live chat. Key features include real-time team collaboration, automated routing, a flexible ticketing system, and workflow automation. The platform also incorporates AI capabilities, such as chatbots and smart routing, to enhance customer interactions and support team workflows. Additionally, Front provides a built-in knowledge base for self-service support and offers analytics for performance tracking and insights. Targeting B2B organizations in sectors like technology, financial services, and logistics, Front is designed for customer-facing teams, including support, account management, and sales. Its email-inspired interface and focus on personalized communication help foster long-term customer loyalty.
Genesys is a global leader in AI-powered customer experience (CX) and cloud contact center solutions, founded in 1990 in San Francisco, California. The company has a rich history of innovation, including the introduction of the first digital channels in 1998, the first cloud contact center in 2009, and the first AI-powered applications suite in 2019. Genesys supports over 70 billion customer experiences annually for more than 8,000 customers across 100 countries, employing over 6,000 people worldwide. The company offers a suite of cloud-native, AI-powered tools designed for omnichannel contact centers and CX orchestration. Key products include Genesys Cloud, a pioneering cloud-native contact center platform, and multicloud CX solutions that facilitate seamless interactions across various channels. Genesys also provides professional services such as onboarding, training, and strategic consulting to enhance customer experience outcomes. With a commitment to sustainability and inclusion, Genesys focuses on creating better business outcomes through empathy-driven technology and personalized customer interactions.
Granicus is a prominent provider of cloud-based software and services designed for government organizations around the world. With over 20 years of experience, the company connects more than 330 million people across over 7,000 government entities, including nearly 4,500 federal, state, and local agencies. Granicus focuses on enhancing digital experiences through its comprehensive suite of integrated, low-code solutions that streamline government-resident interactions. The company's offerings include digital communications, service request management, agenda and meeting management, video solutions, and web content management. Granicus also provides tools for permitting, licensing, compliance, and public records management. Their AI-powered tools aim to improve operational efficiency and automate workflows, ensuring compliance and transforming citizen services. Granicus emphasizes accessibility and human-centered strategies, supported by a dedicated digital agency and extensive employee support initiatives.
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