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Discover companies hiring across Latin America
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NICE is an American technology company founded in 1986, specializing in AI-powered software solutions for customer experience, contact center operations, financial crime prevention, compliance, and public safety. Headquartered in the United States, NICE employs over 10,000 people and operates in more than 150 countries, supporting over 25,000 organizations, including 85 of the Fortune 100. The company offers cloud-native, AI-first platforms, with its flagship product being CXone, a Contact Cent
Genesys is a global leader in AI-powered customer experience (CX) and cloud contact center solutions, founded in 1990 in San Francisco, California. The company has a rich history of innovation, including the introduction of the first digital channels in 1998, the first cloud contact center in 2009, and the first AI-powered applications suite in 2019. Genesys supports over 70 billion customer experiences annually for more than 8,000 customers across 100 countries, employing over 6,000 people worldwide. The company offers a suite of cloud-native, AI-powered tools designed for omnichannel contact centers and CX orchestration. Key products include Genesys Cloud, a pioneering cloud-native contact center platform, and multicloud CX solutions that facilitate seamless interactions across various channels. Genesys also provides professional services such as onboarding, training, and strategic consulting to enhance customer experience outcomes. With a commitment to sustainability and inclusion, Genesys focuses on creating better business outcomes through empathy-driven technology and personalized customer interactions.