Core Responsibilities

The Customer Support Analyst will manage and resolve customer inquiries across LATAM, ensuring professional communication with clients and internal teams. They will provide technical support through various channels and coordinate with different teams for case resolution.

Requirements

Candidates should have proven experience in customer support within digital environments and strong analytical skills to identify customer needs. Proficiency in Portuguese and English is required, along with excellent communication and problem-solving abilities.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

On-site