Auxiliar Administrativo de Operações | Monitoração | Vaga Afirmativa para Pessoas com Deficiência

Analyze and address customer requests through service channels, identifying and resolving root causes of issues. Monitor occurrences and ensure proper routing and resolution of cases. Identify process improvement opportunities related to incidents and collaborate with various departments to ensure service quality and efficiency.

Knowledge of Office Suite. Experience in administrative routines and customer service. Analytical, investigative profile with problem-solving orientation. Ability to identify patterns and improvement points in processes. Strong communication skills and teamwork capability.

The company offers a diverse and inclusive work environment, with a focus on increasing the representation of people with disabilities. They provide various benefits to support employee well-being and productivity.