Ejecutivo Call Center Jr

Manage and respond to customer calls through the contact center. Analyze and reply to customer service emails. Resolve customer inquiries and issues according to established protocols. Document and track actions taken in the appropriate platforms.

Minimum of 1 year of experience in contact center or customer service roles. Proficient in Microsoft Office and contact center platforms. Strong customer orientation and problem-solving skills.

Offers a 40-hour work week with opportunities for professional development. Includes complementary health, dental, catastrophic, and life insurance at no cost to the employee and their dependents. Provides meal service at the company's premises.