IT Support Engineer L2
Fundraise UpCore Responsibilities
The IT Support Engineer L2 will handle complex technical escalations, manage access governance, and oversee SaaS administration. The role involves incident response, automation, and mentoring L1 support staff.
Requirements
Candidates should have 5 years of IT support experience, with 3-5 years at the L2/Sysadmin level, and strong troubleshooting skills. Familiarity with macOS, Google Workspace, security incident handling, and automation tools is essential.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
English
Work Mode
Remote