PepsiCo

People Operations Asst Analyst - Mon - Fri - 8-Hour Shifts (6AM-8PM window)

PepsiCo

What You'll Do

Provide support to employees through chat and case management channels. Manage employee requests from intake through resolution, ensuring timely follow-up and case closure. Research and resolve employee inquiries while ensuring compliance with established processes and policies. Collaborate with cross-functional teams to facilitate issue resolution and service delivery.

What We're Looking For

Bachelor’s degree required. Advanced English proficiency (written and verbal). Experience in employee support, customer service, or case/request management environments. Strong analytical and problem-solving skills. Intermediate proficiency in Microsoft Office applications.

What We Offer

Opportunities to learn and develop through a wide range of programs. Financial wellness programs to help reach personal goals. Flexibility program to balance personal and work life.

Additional Information

Experience Level

Junior

Job Language

English

Employment Type

Full-time

Work Mode

On-site