Core Responsibilities

The role involves leading the national technical support team to ensure the operational continuity of the computer equipment and provide correct user assistance, including specialized support for critical profiles. Key functions include leading the support team, providing direct technical assistance for various devices, managing IT assets, and coordinating team tasks.

Requirements

Candidates must have at least 5 years of experience in IT support and possess knowledge of specific systems used in FONASA, such as Front Integrado SIGGES Right Now Core Papel or similar platforms. Required technical skills include proficiency with Windows operating systems, office applications, remote support tools, data recovery, SharePoint, and equipment formatting/configuration.

Additional Information

Experience Level

5-10

Job Language

Spanish

Work Mode

On-site