Core Responsibilities

The main objective is to provide technical support to users nationwide, resolving hardware, software, network, and system incidents both remotely and on-site to ensure operational continuity. Key functions include attending to help desk tickets, installing and repairing basic user software, and configuring equipment and peripherals.

Requirements

Candidates must have a minimum of 3 years of experience in IT support and possess technical training. Required technical knowledge includes proficiency in Windows, Linux, and Mac OS, intermediate to advanced Office 365 skills, and basic networking knowledge.

Additional Information

Experience Level

2-5

Job Language

Spanish

Work Mode

On-site