Technical Support Representative - Argentina
MaintainXCore Responsibilities
Act as the first line of defense by diagnosing software issues and guiding customers through troubleshooting via email, chat, and phone. Document product feedback and create self-service resources to improve the overall customer support experience.
Requirements
Requires over 3 years of experience in software technical support with proficiency in CRM tools and basic web troubleshooting. A bachelor's degree in science or engineering is preferred, along with excellent communication skills.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
On-site