What You'll Do
Support the monitoring of the backlog and demands related to Pix, Boleto, DDA, and Open Finance. Gather information and data from technology, operations, and customer service areas to support product decisions. Monitor operational indicators and generate periodic reports. Assist in identifying and addressing incidents, and support the execution of functional tests and documentation updates.
What We're Looking For
Experience in Product, Operations, or Customer Service areas, preferably in financial institutions, fintechs, or payment methods. Basic knowledge of Pix, bank slips, and/or Open Finance. Familiarity with agile management tools (Jira, Trello, Confluence or similar). Good analytical skills and proficiency in Excel/Google Sheets.
What We Offer
This is an affirmative position for women as part of our commitment to gender equity in the workplace. We invest in female leadership and have partnerships to reduce gender inequality.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
Remote