(German & English, Weekend shifts) Customer Support Consultant (remote)
SupportYourAppCore Responsibilities
Deliver outstanding customer support via emails, chats, and calls while following internal procedures and SOPs. Collaborate with internal teams and cross-functional specialists to ensure efficient issue resolution and maintain a deep understanding of client solutions.
Requirements
Candidates must possess fluency in German and English (C1 or higher) and have at least 6-12 months of experience in customer support. Strong analytical and research skills are required, along with a personal computer meeting specific hardware and internet connectivity standards.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
Remote