Customer Lifecycle Manager– SaaS Platform (Technical Background Required)

Serve as the primary point of contact for new clients, guiding them through the onboarding process and ensuring a smooth experience. Conduct tailored training sessions to help clients understand the platform’s capabilities, including integration and technical workflows. Assist clients with configuring system integrations, troubleshooting technical issues, and resolving operational challenges.

Experience in configuring and troubleshooting API connections. Strong troubleshooting skills to resolve integration and system issues, particularly related to data transmission and system configuration. Familiarity with SaaS platforms and understanding of how cloud-based applications are deployed and managed.

Official full-time employment under Phonexa SRL, with full compliance to Argentine labor laws. Competitive salary set in USD, with the option to receive payment in USD if you have a USD account. Premium health insurance fully covered by the company for you and up to 3 dependents.