Customer Care Manager Latam

Lead, coach, develop, and engage a high-performing Customer Care team. Drive customer satisfaction by overseeing pre-sales and post-sales activities, including quotations and order management. Manage and resolve customer escalations while ensuring positive experiences for both internal and external customers. Collaborate with regional leadership and cross-functional teams to achieve business objectives.

Bachelor's degree in Business, Engineering, or a related field. 8 years of experience in Customer Service and leading teams within customer service or related environments. Professional fluency in English and Spanish, both written and verbal. Strong communication skills and ability to analyze information.

We prioritize a workplace where every employee is valued and empowered to grow. Our commitment to ongoing career development and an inclusive culture ensures you have the support to thrive. We provide competitive benefits plans, flexible time off plans, and various medical insurance options.