Customer Success Manager
TrellixCore Responsibilities
The Customer Success Manager drives customer loyalty, adoption, and implementation of Trellix cybersecurity solutions for strategic accounts. This role involves developing success plans, managing executive relationships, and partnering with Sales to ensure renewals and expansion opportunities.
Requirements
Candidates need 5+ years of customer engagement experience in cybersecurity or SaaS, with the ability to travel more than 25% of the time. A university degree is required, and industry certifications like CISSP or CISM are preferred.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
English
Work Mode
On-site