Agente de Atendimento II - PME
ExperianWhat You'll Do
Provide responsive customer service to PME clients via phone, chat, WhatsApp, and email. Support clients in using Serasa Experian products and services, addressing inquiries related to access, billing, and contracts. Analyze and resolve client issues efficiently, ensuring a satisfactory experience.
What We're Looking For
Bachelor's degree completed or in progress. Previous experience in customer service. Strong verbal and written communication skills. Ability to work with multiple systems and tools simultaneously.
What We Offer
On-site position located in São Carlos/SP. Work schedule is Monday to Friday from 11 AM to 8 PM.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site