What You'll Do

Lead and develop teams through one-on-ones, performance development initiatives, and career planning. Manage BPO and monitor service level agreements. Map and structure scalable operational processes. Analyze funnel and conversion metrics to support geographical expansion. Interface strategically with Product and Commercial areas.

What We're Looking For

Experience in leading operational or analytical teams. Desired proficiency in SQL, Python, and general BI tools. Experience with process mapping and scalable data-driven models. Ability to create and maintain operational documentation. Experience in tracking indicators and building performance-oriented analyses.

Additional Information

Experience Level

Mid-Level

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Hybrid