Banking Support Associate

Answer inbound calls to provide exceptional customer service to banking consumers. Respond to inquiries about banking and account issues, products and services, processing payments, or performing general account maintenance. Assess customer’s needs and guide the customer accordingly while assisting customers in a professional and expedient manner.

Must be 18 years and older. A minimum of 2-3 CXC/GCE subjects inclusive of English Language, or a U.S. high school diploma or GED. Must have a valid government issued ID, TRN and NIS card. Must be able to pass a criminal background check and drug test as needed.

Competitive compensation packages inclusive of base pay, incentives, over-time and shift differentials for certain shifts. Paid Training. Discounts for several corporate and retail partners for services and products once Sutherland ID is presented. Paid vacation and sick leave annually.