Core Responsibilities

This role manages daily operations for product benefits fulfillment, acting as the primary liaison between internal teams, external partners, and vendors to ensure service quality and timely delivery. Key duties include vendor performance oversight, enhancing customer-facing channels like call centers, and driving process optimization for operational excellence.

Requirements

Candidates need 5+ years of relevant experience with a Bachelor's degree, or advanced degree experience, with preferred qualifications including 3+ years in product management focusing on high-net-worth segments. Fluency in both English and Spanish is required, alongside proven ability in operational workflow management and vendor oversight.

Additional Information

Experience Level

5-10

Job Language

English

Work Mode

Hybrid