Asistente de Atención al Cliente

Coordinate, monitor, and follow up on operational requirements of assigned channels, including customer complaints. Support customer service projects and those related to digitization and programming. Develop and maintain customer indicators, reporting service levels and performance weekly. Design and create support materials for clients such as guides and tutorials.

Bachelor's degree or equivalent in Administration, Industrial Engineering, Marketing, or related fields. 2 years of experience in customer service or related industries, preferably in construction. Intermediate proficiency in Excel and Power BI is desirable.

The company offers legal benefits and profit sharing.