What You'll Do
Attend to incidents, requirements, preventive maintenance, and implementations. Move between client locations to provide service. Manage warranties with brands for faulty parts and ensure follow-up until resolution.
What We're Looking For
Graduate or holder of a 3rd level degree in Systems, Electronics, Telecommunications, or related fields. Basic English proficiency. 2 years of experience in technical support. Knowledge of operating systems and ITIL, as well as ticket management tools (Aranda / ManageEngine / ITSM).
What We Offer
We offer work flexibility, promoting a balance between personal and professional life. Opportunities for professional development and constant evolution of skills according to your interests. A collaborative, diverse, and innovative environment that fosters teamwork.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site