What You'll Do
Receive and register tickets in ManageEngine ServiceDesk Plus. Move between client locations to provide service. Manage user accounts and access, including passwords and Microsoft 365 permissions. Provide support for Microsoft 365 applications such as Outlook, Teams, and SharePoint.
What We're Looking For
Graduate or holder of a degree in Systems, Electronics, Telecommunications, or related fields. Basic English proficiency. 2 years of help desk experience. Knowledge of operating systems and ITIL, as well as ticket management tools like Aranda or ManageEngine.
What We Offer
We offer work flexibility to promote a balance between personal and professional life. Opportunities for professional development and continuous skill evolution based on your interests. A collaborative, diverse, and innovative environment that encourages teamwork.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Spanish
Employment Type
Full-time
Work Mode
Remote