Inetum

Help Desk & Field Services - Managed Support (GDM USA)

Inetum

What You'll Do

Provide Level 2 IT support and troubleshoot hardware, software, and endpoints. Manage Microsoft Intune for mobile device management and application deployment. Oversee imaging, configuration, and deployment of notebooks and workstations. Handle IT asset management and lifecycle inventory.

What We're Looking For

Proven experience in Level 2 IT support. Strong knowledge of Microsoft Intune, Microsoft 365, and Active Directory. Experience with imaging and deployment of devices. Familiarity with ITSM tools like ServiceNow or Freshdesk.

What We Offer

The candidate must be employed by Inetum USA and work on-site at the client's location in Indianapolis, Indiana, USA.

Additional Information

Experience Level

Mid-Level

Job Language

Spanish

Employment Type

Full-time

Work Mode

On-site