Customer Service Agent
Betsson GroupCore Responsibilities
The agent will be responsible for delivering outstanding customer experience by supporting customers across multiple channels, including email, live chat, and telephone, primarily in Spanish and English. This involves managing customer accounts and ensuring compliance with player safety, responsible gaming, and regulatory requirements.
Requirements
Candidates must possess strong written and verbal communication skills in both Spanish and English, along with previous experience in customer service across any channel. Essential attributes include strong attention to detail, the ability to multitask, proficiency with Microsoft Office tools, and a customer-centric mindset.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
On-site