Customer Success Manager – Multinational Corporations (B2B Sales)

Build and maintain trusted relationships with key customer stakeholders across assigned strategic accounts. Conduct regular business reviews and customer health checks. Monitor customer health, satisfaction, and service performance. Identify risks to customer satisfaction or contract renewal and proactively develop mitigation plans.

Bachelor's degree in Business Admin, Telecommunications, Information Technology or related field OR equivalent experience. 3–5 years in Customer Success, Account Management, Enterprise Support, or Client Relationship Management. Experience supporting enterprise or strategic business customers.