Supervisor de Atendimento ao Cliente (Vendas)

Coordinate and guide the Customer Service team, supporting analysts in servicing strategic and complex clients. Manage client portfolios, ensuring process compliance and service level adherence. Monitor commercial and operational performance indicators, preparing analyses and reports to support decision-making.

Bachelor's degree in Business Administration or related fields. Over 7 years of experience in customer service or related areas. Strong analytical skills and ability to manage conflicts effectively.