Tech_Operador de Sopoerte N1

Provide technical support via phone and email, addressing user inquiries and issues. Create and manage support tickets, ensuring all relevant details are recorded. Monitor systems and applications to detect potential issues before they affect users. Report incidents and collaborate with other teams for problem resolution.

More than 1 year of experience in similar roles. Required: Intermediate degree in microcomputer systems and networks. Desirable: Higher degree in Computer Systems Administration. Knowledge of Windows operating systems, SQL, O365, and cloud services (Azure, OCI, Kubernetes, DevOps).

Flexible working hours and reconciliation measures. Continuous training and certifications. Hybrid work model. Attractive social benefits package. Excellent dynamic and multidisciplinary work environment.