Onboarding Operations Specialist 1

Review verification submissions for compliance, conduct KYC checks, verify brand legitimacy, and analyze digital footprints to prevent fraud. Perform QA on AI-generated decisions and agent-resolved submissions to ensure accuracy, consistency, and compliance with verification standards. Handle escalations for complex verification cases, working with internal teams to resolve issues efficiently.

1-2 years of experience in an operations and customer facing role, with exposure to cross-functional collaboration. Excellent verbal and written communication skills, with strong attention to detail in document review and risk assessment. Ability to work effectively in a remote environment, demonstrating strong time management and self-discipline.

This role will be remote, and based in Colombia. You may be required to travel occasionally to participate in project or team in-person meetings.