Senior Platform Admin

Manage, resolve and escalate support tickets for the Salesforce CRM platform, ensuring timely resolution and clear communication with end-users. Identify and resolve data quality issues; define and enforce data standards across the platform. Configure the Salesforce platform to deliver regular, incremental enhancements that meet evolving business needs. Collaborate with the project team to identify and address technical debt proactively.

Certified Salesforce Administrator (ADM-201) or demonstrable equivalent experience. Strong understanding of Flows and basic understanding of Apex. Proven experience troubleshooting Salesforce and its associated processes. Experience working with large-scale, complex and distributed datasets.

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