Analista de Experiência do Cliente II

Act in multidisciplinary teams from demand entry, requirements analysis, implementation, and support. Gather business, technical, and functional requirements to meet client needs. Document and design flows/processes of the squad while ensuring client-centric delivery.

Bachelor's degree in Administration, Engineering, Data Science, Information Systems, or related fields. 1 to 3 years of proven experience in project coordination, product operations, or implementation in fintechs, analytics, or fraud/risk areas. Experience working cross-functionally with Product, Customer Experience (CX), and technical teams.

The company is committed to creating an inclusive culture and a work environment where individuals can balance their careers with personal commitments. They have been recognized as one of the best and most innovative companies to work for in the country.