What You'll Do
Advise clients on using BBVA Mexico's mobile app, online banking, and other digital channels. Resolve inquiries and provide basic technical support related to the bank's digital tools. Promote the adoption of digital solutions among clients, highlighting their benefits. Identify cross-selling opportunities for digital products and services based on client needs.
What We're Looking For
Minimum education: Bachelor's degree. At least 1 year of prior experience in customer service, preferably in banking or technology. Strong communication skills with the ability to explain technical concepts simply. Customer-oriented with strong problem-solving abilities.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Full-time
Work Mode
On-site