Technical Cloud Operations Lead

Establish and help shape Domino's Cloud Operations capability, creating clear ownership and operating practices for routine production changes across our cloud environments. Build an initial service catalog for our most common operations, with clear procedures, risk boundaries, verification steps, rollback paths, and escalation points. Partner closely with Platform Services, SRE, and Support to identify recurring friction and turn it into improvements in automation, tooling, documentation, and self-service.

Experience working with production cloud or SaaS environments in roles such as Cloud Operations, Production Operations, Site Reliability Engineering, or similar technical operations function. Familiarity with cloud-native technologies and concepts, especially AWS and Kubernetes. Strong operational judgment and ability to collaborate across engineering and customer-facing teams.

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