07. Personal Injury Intake Specialist | Fully Remote | USD Payments
VoxideaCore Responsibilities
The Intake Specialist will serve as the initial point of contact for personal injury leads via phone or email, focusing on gathering necessary case details and ensuring a professional client experience. Responsibilities also include coordinating consultations with legal experts and managing administrative tasks like scheduling and record keeping.
Requirements
Candidates must hold a bachelor’s degree and possess over three years of experience in customer service, appointment setting, or interpretation roles, preferably within a contact center environment. Essential requirements include proficiency in calendar management, excellent organizational skills, and being bilingual in English and either Spanish or Portuguese, while permanently residing in Latin America.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote