Core Responsibilities

The role involves leading and developing the customer service team while acting as a strategic advisor to strengthen client relationships and drive business growth. You will be responsible for identifying new commercial opportunities, managing service agreements, and ensuring high levels of customer satisfaction through continuous improvement initiatives.

Requirements

Candidates must have a professional degree in fields such as communications, marketing, or business administration, with a preference for a master's degree. A minimum of 5 years of experience in customer service or commercial areas, including strategic account management and team leadership, is required.

Additional Information

Experience Level

5-10

Job Language

Spanish

Work Mode

Hybrid