Assistente de Gestão do Cliente Pleno
ExperianWhat You'll Do
Receive, register, classify, and direct customer service requests, ensuring proper distribution of demands. Perform document and information checks and validations to ensure data consistency and quality. Execute operational routines supporting service processes, adhering to established procedures and criteria. Monitor service queues, control pending tasks, and assist analysts in meeting deadlines and executing demands.
What We're Looking For
Completed high school; desirable ongoing higher education in Administration or related fields. Experience in administrative, operational, back-office, or customer support routines. Basic knowledge of Excel and ease of use with corporate systems and tools.
What We Offer
Experian promotes equality of opportunity and affirmative action. The company invests in female leadership and has partnerships aimed at reducing gender inequality in the workplace.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Remote