Bogotá | Bilingual Customer Service Specialist I CT

Support customers via phone, chat, or email, meeting performance goals. Own customer issues through to resolution, escalating when needed. Document interactions accurately and keep customer information updated. Handle sensitive information with confidentiality and care.

B2+ English communication skills (minimum). High school diploma or equivalent. Ability to multitask and navigate multiple systems efficiently. Customer-focused mindset with strong problem-solving abilities. Attention to detail and accuracy in data handling.