Core Responsibilities

The role involves managing daily operations for product benefits fulfillment, acting as the primary liaison between internal teams and external vendors, and ensuring service quality across consumer-facing channels like call centers. Key duties include performance monitoring, process optimization, and coordinating with Technology and Security teams for platform enhancements.

Requirements

Candidates need a minimum of 5 years of relevant experience with a Bachelor's degree, or advanced degree experience, with preferred qualifications including 6+ years of experience and 3+ years in product management focused on high-net-worth segments. Fluency in both English and Spanish is required for this position.

Additional Information

Experience Level

5-10

Job Language

English

Work Mode

Hybrid