Core Responsibilities

Manage inbound and outbound communications to recover past-due balances and reduce portfolio delinquency. Educate customers on payment solutions and accurately document all interactions within the CRM system.

Requirements

Requires C1 English proficiency and at least 2 years of experience in collections or accounts receivable, with 1 year in fintech or financial services. Candidates must be skilled in using CRM software and managing multi-channel customer communications.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

On-site